Lick Honest Ice Creams

PRIVACY POLICY

Effective Date: 1.1.2025

Hey there! Welcome to Lick Honest Ice Creams (“Lick,” “we,” “us,” or “our”). We make ice cream with honesty, and that extends to how we treat your personal information.

This Privacy Policy explains what we collect, how we use it, and how we keep it safe when you visit our website, sign up for our emails or texts, or shop with us online.

1. The Scoop on What We Collect

We collect a few kinds of information to help make your experience smoother and sweeter:

Information you share with us:

Your name and email (so we can stay in touch)
Your phone number (if you opt in to get text updates or offers)
Shipping or billing details (if you make a purchase online)
Anything else you tell us when filling out a form or survey

Information we collect automatically:

Device type, browser, IP address, and pages you visit
How long you hang out on our site and what links you click
Cookies (the digital kind) that help our website remember your preferences, your cart, and your activity

Information from others:
We might receive limited information from social media or marketing platforms, depending on your settings there.

2. How We Use Your Information

We use the information you share (and that we collect) to:

Send you updates, promos, and event info (when you’ve opted in)
Process your orders or reply to your messages
Improve our website, flavors, and guest experience
Share reminders about items you left in your online cart
Run contests, surveys, or loyalty programs
Comply with any legal obligations we’re under

We’ll never sell your personal information — not to anyone, ever.

3. SMS/Text Messaging Policy

If you choose to receive text messages from us, here’s what you need to know:

Opting In: By providing your mobile number and checking the box to opt in, you’re giving us permission to send you marketing texts — things like scoop shop updates, event reminders, or special offers. Consent isn’t required to buy anything.
Frequency: We’ll text you occasionally, not constantly. Message frequency may vary.
Opting Out: You can unsubscribe anytime by replying STOP to one of our messages. Reply HELP if you need assistance.
Message & Data Rates: Standard rates may apply depending on your carrier plan.
Privacy: We keep your number private — we don’t sell or rent phone numbers, and we only use them for the purpose you opted in to.

SMS Abandoned Cart Notifications

Sometimes we’ll send a friendly reminder if you’ve added something to your online cart but didn’t finish checking out.

Here’s how that works:

“Lick Honest Ice Creams’ website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”

You’ll only receive these messages if you’ve opted in to receive text messages from us.

Third-Party Data Sharing (Important Note)

We may share data with trusted partners who help us run our business — for example, our email service provider, shipping carriers, or web analytics tools.

However:

“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

In other words, your SMS consent data stays between you and Lick. Always.

4. Cookies & Tracking Tools

We use cookies and similar tools to make our website work better for you. These help us:

Remember what’s in your shopping cart
Understand how people use our site so we can improve it
Personalize your browsing experience and special offers

You can manage or disable cookies in your browser settings anytime. Just note that doing so might make some features (like your cart) work less smoothly.

5. Location Data

If you allow location services, our website or app may use your approximate location to:

Help you find your nearest scoop shop
Show you local promotions or events

We don’t continuously track your location — it’s only used at that moment to make your experience more local and relevant. You can turn off location permissions at any time in your device or browser settings.

6. How We Share (and Don’t Share) Information

We only share your information with a few trusted partners who help us do what we do:

Email and text messaging services
Website hosting and analytics tools
Payment and fulfillment partners (for online orders)

They’re required to keep your info safe and only use it for the services they provide on our behalf. We never sell your data or share it for unrelated marketing purposes.

7. Your Rights & Choices

You can:

Access or request a copy of your information
Ask us to correct or delete it
Opt out of emails or texts whenever you’d like

To make a request, just email us at info@ilikelick.com — we’ll take care of it right away.

8. How Long We Keep It

We only keep your info as long as we need it for the purposes above (or as the law requires). Then we securely delete it.

9. Data Security

We use reasonable safeguards — encryption, limited access, secure hosting — to protect your personal information from loss, misuse, or unauthorized access. That said, no digital system is completely risk-free, so we encourage you to use good judgment online.

10. Kids’ Privacy

Our website isn’t directed to children under 13. We don’t knowingly collect data from kids, and if we ever find out we have, we’ll delete it immediately.

11. Policy Updates

We might update this Privacy Policy occasionally to reflect new rules or new scoops (just kidding, but really — new tech or legal changes). When we do, we’ll post the updated version here with a new effective date.

12. How to Reach Us

Have a question about your data, privacy, or how we use it? We’re happy to help.

Lick Honest Ice Creams
info@ilikelick.com
www.ilikelick.com
Mail: 2000 Windy Terrace, Suite #3d, Cedar Park, TX 78613